15okbaji's Privacy Policy — Your data is safe with us

1Introduction

Welcome to 15okbaji. We understand how important your personal data is to you. This Privacy Policy ("Policy") clearly explains how we collect, use, and carefully protect your information when you use the 15okbaji website and services.

We believe transparency is the foundation of trust. That is why 15okbaji's Privacy Policy is written in plain language — so every user understands exactly what we do and do not do with their data. This policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards.

This policy applies solely to websites and apps owned by 15okbaji. 15okbaji is not responsible for the privacy practices of any third-party websites or services.

2What Data We Collect

15okbaji collects your data in three ways — directly from you, automatically, and from third parties.

What you provide directly:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Home address and district
• National ID or passport number (for KYC verification)
• Payment details — bKash, Nagad, or Rocket number
• Messages or complaints sent to the support team

What we collect automatically:

• IP Address & Browser Type
• Device type, operating system, and screen resolution
• Login time, session duration, and page visit history
• Cookie & Local Storage Data
• Referral Source (how you found us)

Data Categories:

3Use of Data

15okbaji uses your collected data only for specific, lawful purposes. We do not use your information unnecessarily.

• Account Management: For registration, login, KYC verification, and account security.
• Payment Processing: For processing deposits and sending withdrawals.
• Customer Support: To handle your questions, complaints, and support requests.
• Security: To detect and prevent fraud, hacking, and other unauthorized activities.
• Legal Obligations: To meet applicable legal requirements and regulatory obligations.
• Service Improvement: To improve platform performance and enhance the user experience.
• Responsible Gaming: To detect unusual gaming patterns and offer timely assistance.

4Data Sharing & Disclosure

15okbaji does not share your personal data with third parties — with a few specific exceptions.

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• Anti-Money Laundering: We are legally required to report suspicious financial transactions to the relevant authorities.
• Technology Providers: Limited data may be shared with technical service providers such as server hosting or cybersecurity — they are bound by the same strict privacy standards we follow.

International data transfers are governed by internationally recognised data protection agreements.

5Cookie Policy

15okbaji uses cookies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.

You can disable or clear cookies at any time through your browser settings. However, disabling certain essential cookies may prevent 15okbaji from functioning properly.

6Data Security Measures

15okbaji follows the highest industry standards to protect your data. Our security measures are multi-layered and continuously updated.

• SSL/TLS Encryption: Everything from site access to transactions is secured with 256-bit encryption.
• Firewall Protection: Advanced firewall systems block unauthorized access.
• Regular Security Audits: Third-party experts regularly audit our systems for security.
• Staff Training: All staff undergo strict training on data handling practices.
• Access Control: Only authorized personnel can access specific user data.
• Data Backup: Regular encrypted backups are maintained to eliminate the risk of data loss.

Please keep in mind, however, that 100% security on the internet can never be guaranteed. You are also responsible for ensuring the safety of your own account.

7Your Rights

If you have an account with 15okbaji, you have certain important rights over your personal data.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data in certain circumstances. However, data retained due to legal obligations may not be removable.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Portability: You may request a copy of your personal data at any time.
• Right to Object: You may object to your data being used for specific purposes.

8Minor Protection

15okbaji strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware — or are informed — that a minor's data exists in our database, that account and all associated information will be deleted immediately. If parents believe their child has used 15okbaji, please support@15okbaji.comat.

9Data Retention Period

15okbaji does not retain your data beyond what is necessary. How long information is stored depends on its type and applicable legal requirements.

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified.

10Policy Updates

15okbaji may update this Privacy Policy from time to time. Changes may occur due to service improvements, new legal requirements, or technological developments.

• The "Last Updated" date at the top of the page will always reflect the most recent version.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the site after any changes takes effect constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is always ready to help.

If you feel your complaint has not been adequately resolved, you have the right to escalate it to the relevant regulatory authority.